Product Care

The materials used for our furniture are of the highest quality and careful maintenance of each piece should continue to keep its appearance over many decades.

Most furniture is finished with a hard-wearing lacquer to give protection. However during the life of your furniture some settling of the timbers and veneers and some changes of colour and shade or fading may occur. This is a natural process and will vary depending on the wood type and environmental conditions.

All timbers can alter slightly when exposed to light, where some tend to darken and some may lighten. Consequently, the position of ornaments or other objects left on surfaces should be changed regularly to avoid patches becoming noticeable. This is especially important during the first year when wood is settling and adapting to the environment.

Avoid extreme changes in room humidity, and never place a piece of furniture directly next to a heat source, through wind or in direct sunlight. It is important that the environment is maintained at an ambient humidity level between 45– 65% and at a temperature between 20–25°C. Otherwise, extreme timber movement may result.

Use protective pads to prevent the furniture surface from hot and cold items, for example, cups of tea or icy cocktails. Remove any spillages of liquid from the furniture immediately. Failure to do so may leave a permanent mark on the furniture.

Do not apply any force with sharp objects on the furniture as this may leave dents and wear marks. Avoid rubbing the furniture with swift circular or angular motions as this may leave scratches in the furniture lacquer.

For best cleaning results, furniture can be revitalised by simple gentle strokes with a soft dry duster, if it is warm this will produce a better finish. To remove any stubborn marks use a slightly dampened cloth on the marked area and then finish off with a soft dry cloth. Never use polishes, solvents or abrasive cleaners as these can damage the lacquer.